Quality , Safety and Risk specialists. Your Trusted Partner for support with NDIS provider registration.
Assisting you in comprehending the NDIS practice standards, identifying gaps in your current practices and developing strategies to address those gaps.
NDIS Practice Standard Support
NDIS Provider Registration & Renewal
All registered NDIS providers must undergo a self assessment, choosing between certification or verification against the NDIS Practice Standards. Providers delivering lower risk or less complex services opt for a verification assessment.
As specialists in the Disability, Human and Health Services Sector, QSC brings extensive quality and safety experience as well as registered NDIS provider service delivery experience to offer tailored guidance and support . Our customers include unregistered and registered NDIS providers , allied health businesses, residential aged care facilities , community health services and others providing services to NDIS participants, in accordance with the NDIS Practice Standards. We conduct needs based consultations, gap analysis, policy and procedure development, internal audits, and training to ensure that you meet the requirements for NDIS provider registration in alignment with the NDIS standards.
We Can Assist You With Being Audit Ready for
NDIS Certification Audits
The certification audit consists of a two-stage process, a desk top audit( off -site ) followed by an onsite audit. Providers undergoing a certification audit typically offer more complex or 'higher risk' supports and services. During this audit, providers are evaluated against the NDIS practice standards, encompassing the core module (24 standards) and any supplementary modules pertinent to the type of support they provide.
NDIS Verification Audits
Providers subject to a verification audit typically offer 'lower risk' support and services. At QSC, we can help you prepare for these audits before they are conducted offsite. This process occurs once every three years and involves assessing only four standards, making it generally less extensive and more cost-effective than a certification audit.
NDIS Mid-Term Audits
The mid-term audit assesses providers' compliance levels and safeguards participants. Its primary goal is to ensure that providers meet regulatory requirements and align with NDIS quality safeguard expectations. Providers who underwent a renewal, certification, or recertification audit for their last assessment are mandated to undergo a mid-term audit. We are here to assist you in getting ready for that.
NDIS Registration Recertification
NDIS Registration Recertification is a vital process that all registered NDIS providers must undergo to maintain their registration status. Recognising the significance of upholding NDIS registration, we can guide providers like you through the recertification process to ensure you continue to meet the NDIS Practice Standards and Quality Indicators.
Frequently Asked Questions
What is an NDIS audit?
An NDIS audit is a comprehensive evaluation process conducted to assess whether a service provider's services comply with current standards and regulations set forth by the National Disability Insurance Scheme (NDIS).
Why should I become a registered NDIS provider?
Becoming a registered NDIS provider expands your potential client base significantly. Unregistered providers can only serve participants who are self-managed or plan-managed, while agency-managed participants, comprising over a quarter of all NDIS participants, are limited to registered providers. Moreover, certain services like Behaviour Support Planning and Specialist Disability Accommodation (SDA) can only be offered by registered providers.
Why do I or my organisation need an audit?
An audit ensures compliance with the NDIS Practice Standards, which are guidelines designed to help service providers better understand their roles and responsibilities towards individuals with disabilities. Additionally, being audited is a mandatory requirement under the NDIS and helps maintain credibility and trust with clients.
What is the role of the NDIS Quality and Safeguards Commission?
The NDIS Quality and Safeguards Commission is an independent body responsible for improving the quality and safety of support services for people with disabilities. It regulates service providers, ensures compliance with Practice Standards, handles complaints, and oversees worker screening, among other responsibilities.
How to become a registered NDIS provider ?
1. Start by submitting your enquiry to us.
We'll arrange a free consultation to understand your service deliveries and business set up and provide a quote .
2. With you we develop your NDIS provider self assessment application. This includes your provider specific policies , procedures , templates and practice standard evidence .
3. We then provide coaching on how to effectively implement these documents within your business practices. Secondly, we assist you with communicating these pratices to the auditor.
4. NDIS assesses your application and determines your audit requirements.
5. Undertake the NDIS registration audit with an NDIS approved quality auditor.
6. The NDIS Commission then reviews the auditor’s report . Once approved by the NDIS Commission you will receive your provider registration number.
What happens during an audit?
During the audit, the auditor assesses your compliance with the Practice Standards and Quality indicators.
