Supporting your NDIS provider certification application.

We begin by conducting an initial assessment of your organisation's readiness for the certification audit. This involves reviewing your existing policies, procedures, and documentation to identify areas that may need improvement or enhancement.

Once the initial assessment is complete, we work closely with your team to develop a customised audit preparation plan tailored to your organisation's specific needs. This plan will outline the steps required to address any gaps or deficiencies identified during the assessment phase.

We offer training sessions for your staff to ensure they understand the certification requirements and are well-prepared for the audit. We can also provide resources to enhance the team's knowledge about the relevant standards.

We will conduct a mock audit to help your organisation understand what to expect and identify any potential gaps or areas that need improvement during these practice sessions. During the mock audit, we will review documentation, interview staff members and observe service delivery practices to ensure they are in compliance with the NDIS Practice Standards and Quality Indicators.

We will address any questions or concerns your organisation may have related to the certification standards. We will also keep your organisation informed about any changes or updates to the certification standards to ensure ongoing compliance.